Our Privacy Policy

At Blindship, we believe meaningful connections should begin with trust. That includes being clear about how we handle your data. This Privacy Policy explains what we collect, why, and the rights you have under applicable data protection laws.

By using Blindship, you agree to the collection and use of information in accordance with this policy.

Last updated: August 27th, 2025

Who We Are

Blindship is operated by Comunamx, registered in Monterrey, Mexico.

For any privacy-related questions or requests, you can contact us at:
📩 privacy@blindship.app

If you are located in the European Economic Area (EEA) or the United Kingdom, you also have the right to lodge a complaint with your local Data Protection Authority.

Information We Collect

Information You Provide

Account information: Email, username, and country of residence.
Profile content: Onboarding quiz answers, bio, interests, and any optional profile details you add.
Messages and communications: Chats, group votes, unlock actions, and other interactions inside the app.
Feedback and support: Any messages you send us, such as bug reports, feature requests, or help inquiries.

Information We Collect Automatically

Device information: Device type, model, operating system, browser, app version.
Usage data: Features you use, time spent, and interaction patterns.
Location data: If you choose to share it, we may use approximate location for compatibility and matching.
Technical data: IP address, crash reports, diagnostic logs, and performance metrics.

Why We Use It (Legal Bases)

We process your data for the following purposes and in line with applicable legal bases:

To provide the service (Contract / Consent): Creating and managing your account, matching you with groups, enabling chats.
To ensure safety and integrity (Legitimate Interest): AI-based moderation, abuse prevention, enforcing community rules.
To improve the service (Legitimate Interest / Consent): Usage analytics and feedback.
To process payments (Legal Obligation / Contract): Handling transactions, fraud prevention, financial compliance.
To comply with the law (Legal Obligation): Responding to legal requests, maintaining required records.

Sharing Your Data

We do not sell your personal information. We may share information:

With other users as part of the matching, messaging, and unlocking features, accordingly.
With service providers who help us operate the app (hosting, analytics, payment processors).
When required by law or to protect safety.
In anonymized, aggregated form for research and improvement.

All service providers are bound by contracts that require them to protect your data.

International Transfers

Your data may be processed outside your country of residence, including in the United States, Canada, and the EU. Where required, we implement safeguards such as Standard Contractual Clauses (SCCs) or equivalent measures to ensure your data remains protected.

How Long We Keep Data

As follows:

Account data: Until you delete your account.
Quiz answers & matching data: Until account deletion.
Chat logs: Up to 12 months, for moderation and safety.
Payment records: 5 years, as required by financial law.

After these periods, data is securely deleted or anonymized.

How We Protect Data

We implement appropriate security measures to protect your information:

End-to-end encryption for messages in transit.
Secure cloud infrastructure with strict access controls.
Regular audits and monitoring. including encryption, secure servers, and regular security audits.

However, no internet transmission is completely secure.

Your Rights and Controls

Depending on where you live, you may have rights under applicable data protection laws, which can include:

Access to your personal data.
Correction of inaccurate data.
Deletion of your data (“right to be forgotten”).
Restriction or objection to certain processing.
Portability of your data in a machine-readable format.
Withdrawal of consent at any time (where consent is the legal basis).

If you are located in the EEA or UK, these rights are provided under the General Data Protection Regulation (GDPR).

You can exercise your rights by emailing privacy@blindship.app. We respond within 30 business days.

Cookies & Tracking

We use only essential cookies required for the site and app to function. We do not use advertising or cross-site tracking cookies.

Children's Privacy

Blindship is intended for users 18 and older. We do not knowingly collect information from anyone under 18.

If you are under 18, do not use the service.

Changes to This Policy

We may update this Privacy Policy. If we make significant changes, we will notify you through the app or by email. Continued use after updates means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@blindship.app